Legal

Privacy
Policy.

How we collect, use, and protect the information you share with FlowLinX.

Last updated · May 2026

1. Who we are

FlowLinX ("FlowLinX," "we," "us," or "our") is operated by FlowLinX, a Fifth Turning Capital company, headquartered in Richmond, Virginia, United States.

This Privacy Policy explains what information we collect when you visit flowlinx.io, request a demo, contact us, or evaluate the FlowLinX platform — and what we do with it.

If you have questions, write to us at team@flowlinx.io.

2. Information we collect

We collect only what we need to respond to inquiries, evaluate fit, and operate this site.

  • Information you give us directly — name, work email, company, company size, role, and anything you write in a contact or assessment form.
  • Information collected automatically — IP address, browser type, device information, referring page, and pages viewed, via standard server and analytics logs.
  • Communication records — emails, calls, and meeting notes you exchange with the FlowLinX team.

We do not knowingly collect information from anyone under 16. We do not sell personal information.

3. How we use your information

We use the information you provide to:

  • Respond to your inquiry, schedule discovery calls, and prepare tailored deployment plans.
  • Operate, secure, and improve flowlinx.io and the FlowLinX platform.
  • Send transactional or service-related communications (we do not send marketing emails without your consent).
  • Comply with legal obligations and enforce our Terms of Service.

4. How we share your information

We share information only with the parties required to operate our business:

  • Service providers under contract — Notion (CRM of record), Slack (internal lead notifications), email and hosting providers, and analytics providers. Each is bound by a data-processing agreement.
  • Legal authorities — when required by valid legal process, to protect rights and safety, or to investigate fraud or security incidents.
  • Business transfers — in the event of a merger, acquisition, financing, or sale of assets, with notice to affected users.

We do not sell, rent, or trade your personal information to third parties for their own marketing.

5. How long we retain your information

We keep contact and lead information for as long as a commercial relationship is reasonably anticipated, and for a maximum of 24 months after the last meaningful interaction. Server logs are retained for up to 90 days.

You may request earlier deletion at any time by emailing team@flowlinx.io.

6. Your rights

Depending on where you live, you may have the right to:

  • Access the personal information we hold about you.
  • Correct inaccurate information.
  • Request deletion of your information.
  • Object to or restrict certain processing.
  • Withdraw consent at any time, where processing is based on consent.
  • Lodge a complaint with your local data-protection authority.

To exercise any of these rights, email team@flowlinx.io. We will respond within 30 days.

7. Security

We use industry-standard encryption in transit (TLS 1.2+) and at rest, principle-of-least-privilege access controls, and continuous monitoring. No system is perfect — if you believe your information has been compromised, contact us immediately at team@flowlinx.io.

8. International transfers

FlowLinX is operated from the United States. If you are accessing the site from outside the U.S., your information will be transferred to and processed in the U.S. and other jurisdictions where our service providers operate, under appropriate safeguards.

9. Cookies

We use a minimal set of cookies and similar technologies for essential site functionality and aggregate analytics. We do not use advertising cookies. You can disable cookies in your browser; some site features may not function as expected.

10. Changes to this policy

We may update this Privacy Policy from time to time. The "Last updated" date below reflects the latest revision. Material changes will be communicated through the site or via direct notice where appropriate.

11. Contact

FlowLinX

Richmond, Virginia, United States

team@flowlinx.io